Employee Guest Relation (m/f/d)


This position is no longer available, but you’re sure to find the right one for you in one of our 18 departments! Or just take a look here: All job openings at Tropical Islands.


You look after and advise our national and international guests and will be part of our Front Office team in our unique holiday world. You are the first contact person for all kinds of information, lost property enquiries and any guest requests from our guests. We are also happy to offer career changers the chance to become part of our team.

What we expect of you


successfully completed professional training, with a focus on customer/ guest care or initial professional experience in the relevant position would be an advantage

language skills

good knowledge of German and English


knowledge of common MS-Office applications, experience with the systems MyVisitor and Micros Fidelio desirable

personality traits

distinct guest and service orientation combined with a customer-oriented way of working

special abilities

secure handling of cash, EC and credit card payments

Advantages for employees

We want you to be motivated.


Discounts on Tropical Islands products and services.


Comprehensive professional development and training courses.


Discount rates on food and drink in our staff restaurant.


Free working clothes including laundry service.

Working hours

Various work time models including full-time, part-time and seasonal jobs.


Annual staff parties, Christmas parties and various team-building activities.

Shuttle service

Our bus shuttle service brings you from "Brand Tropical Islands" train station to the resort and back again for free.


Plenty of free parking spaces for staff.

A tropical environment

A lagoon, a waterfall, a sandy beach and palms – your unique working space.

Apply now!



If you have any questions We will be glad to help

Apply now

Online application