Call Center- and Reservation Employee (inbound) (m/f/d)


As a Call Center & Reservation Agent, you will be the first person our guests will contact. With your friendly nature you will inspire our guests already during the welcome on the phone, whether in German or in English. Your tasks will include the acceptance and processing of reservation requests as well as the preparation of offers and the processing of vouchers for our tropical holiday world.

What we expect of you

professional experience

work experience in the call center or reservation desirable


pleasant telephone voice and professional, guest oriented behaviour

language skills

knowledge of German and English

personality traits

sociability, ability to work in a team and reliability

working hours

willingness to work weekends and shifts

Advantages for employees

We want you to be motivated.


Discounts on Tropical Islands products and services.

Private use of the facilities

Free admission to Tropical Islands (also after work) as well as complimentary tickets for family and friends.


Comprehensive professional development and training courses.


Discount rates on food and drink in our staff restaurant.


Free working clothes including laundry service.

Working hours

Various work time models including full-time, part-time and seasonal jobs.


Annual staff parties, Christmas parties and various team-building activities.

Shuttle service

Our bus shuttle service brings you from "Brand Tropical Islands" train station to the resort and back again for free.


Plenty of free parking spaces for staff.

A tropical environment

A lagoon, a waterfall, a sandy beach and palms – you get to work where others take a holiday.

Apply now!

Call Center- and Reservation Employee (inbound) (m/f/d)


If you have any questions We will be glad to help

Apply now

Online application